Abbey Resort And Avani Spa - Fontana-on-Geneva Lake

What I dont like and we all agreed was that check-in is not until 4 and than we have to be out by 11. dont think that makes it worth for a family with kids to travel for one nite. It cost to much for that little time in the room

We had issues with restaurant. Asked for food to be brought to bar and they left it at reception desk to go cold.. One of the doors I could not find swipe card reader so got locked out with baby. 2 of the ice machines simply did not work when I tried to use them. No towels at indoor pool. Cleaning staff knocked on door with do not disturb sign displayed. Limited stroller access at pool.

Very clean, well maintained and value for money. Staff were very friendly and helpful. Buffet and the Fontana Grill was very good and reasonable price.

Nothing to dislike, enjoyed staying there and will stay there again.

We stayed at Abbey Resort for a weekend stay in Dec,2011. It is much better than what we expected...Calm ambiance ,decent sized room with Harbor view.we are sure there ll be a lot going on this place during summer:),Great Views of Lake Geneva,Fun filled Dancing Horses show near by.. .The Best part of our stay is "The Food" @ Fontana Grill and Waterfront Restaurant. Not Cheap, but great in Quality and Taste :)....Overall a relaxing stay!...

No comment stay very short

Had to pay a 12.00 resort fee when I checked in after 9 and out by 8 the next day and never used the resort

Alot to offer

Pricey. During the week alot was closed or closed early. Room service food was good but cold.

The Abbey is always a nice escape for a few of nights. This time of year (May) it is much less crowded and more relaxing. The weather was perfect - 70 degrees. We always are on the bay side where you can sit on the balcony and watch the boats come and go. Hope to be back in late August or early Sept.

Parking can be a hassle. A conference was in progress and at times we had to park a long way fom our room. This was mostly during the day.

Close to shopping and in the summer close to beach.

The tax and vac tax I was charged was high 2 nights at 288.00 turned to $350.00 after taxes and hotel fees? What do you get for that?

A friend told us about it. We heard of it but never stayed there. Will most deffinitlly stay again. Harbor view was beautiful

It was a 1 night stay, so we did'nt get to see too much.

We were in need of the maintance dept one night and the guy who came to our room was excellent. His manors were inpecable and he was truely gratefull to have a job. He knew of his job and how to address it promptly. He should be told how much you need him and how wonderful of a job he is doing. They deserve to hear it. all of the staff were extremely polite and helpful.

It took to long for housecleaning to come and remake the beds and clean up the bathroom. They didn't do it til well after 3pm

First arriving at Amber checking in I had to switch my rooms three times and then the the last room they but me in heat wasn't working, woke up in the middle of the nite freezing. The resort did not credit me or give me credit for the that first nite. I felt that they should credit me the first day but the rest of the stay was ok.

We had a wonderful stay at The Abbey Resort. The staff was extremely friendly.

If it is an issue there are a lot of stairs.

It is a great location and well laid out for the visitor. I did not understand the restaurants in the Abbey, as most of the info was room services...this needs to be better communicated for your guests. Since we were a first time visitor, we didn't know the layout or shopping restaurant choices. Loved it and would return again. The decorating for the holiday was grand!

Minor communication issue, see above. Should have something for first time visitors so we feel more comfortable about using your facilities. Our room was far from the lobby, so we didn't wander around enough to get ourselves familiar.....not a complaint, just a suggestion.

Just a great place to relax for a weekend.

Overall,very nice. Service, bell and valet vey good

Layout. Easy to get lost.